Polycom cx400 Manual De Usuario

User Guide Polycom CX400 Cordless Phone

3 - 2

The handset appears to be dead 
with no LEDs or display (the 
cradle has power as indicated by 
LEDs that are steady or 
flashing).

The Polycom CX400 handset 
has no power. The battery has 
become discharged.

Do the following steps:

Ensure that the handset is powered 
on by holding the Power/End Call key 
for at least 3 seconds.

Place the handset in the cradle and 
recharge the battery. The cradle's red 
LED will illuminate indicating that the 
handset battery is being charged.

The Handset Status LED is 
blinking red or the Critical Battery 
indicator shows in the handset 
display.

The handset battery is critically 
low and needs to be charged.

Place the handset in the cradle and 
recharge the battery. The cradle's red 
LED will illuminate indicating that the 
handset battery is being charged.

None of the LEDs in cradle light 
up and the handset battery is not 
being recharged.

The cradle is not receiving 
power.

Do one of the following steps:

Verify that the USB port provides 
power. Some USB ports may not be 
powered. This may occur when using 
an unpowered USB hub or a USB port 
on a peripheral like a keyboard.

Try plugging the connector into 
another USB port where the power is 
known to be working. Using one of the 
computer’s own USB ports will 
normally solve this issue.

The handset and cradle appear 
to be fine, but there is no 
interaction between the handset 
and the Microsoft Office 
Communicator 2007 client.

There may be problems with 
your Microsoft Office 
Communicator 2007 client 
software or with the Microsoft 
Office Communications Server 
2007 software.

Contact your system administrator to 
ensure your account is configured 
properly and that your Microsoft Office 
Communicator 2007 client software and 
the Microsoft Office Communications 
Server 2007 software are properly 
installed and configured.