Polycom VSX Series Manual De Usuario
Appendix
Appendix - 11
Q.850 Cause Codes
The following table describes codes that the ISDN switch sends to the VSX
system to indicate call status. Although the codes are standardized, each ISDN
service provider defines them differently. Because of this, the definitions in the
table may not exactly match the messages that you see.
Code
Cause
Definition
1
Unassigned number
The switch received the sent ISDN number in the
correct format, but no destination equipment uses
the number.
correct format, but no destination equipment uses
the number.
2
No route to specified
transit network
transit network
The ISDN exchange does not recognize the
intermediate network through which to route the
call.
intermediate network through which to route the
call.
3
No route to
destination
destination
The intermediate network through which the call is
routed does not serve the destination address.
routed does not serve the destination address.
6
Channel
unacceptable
unacceptable
The specified channel does not provide adequate
service quality to accept the requested
connection.
service quality to accept the requested
connection.
7
Call awarded and
delivered
delivered
The user is assigned an incoming call that is being
connected to a call channel that has already been
established for this user and this type of call.
connected to a call channel that has already been
established for this user and this type of call.
16
Normal call clearing
The originator or receiver of the call has requested
that it be cleared.
that it be cleared.
17
User busy
All B channels are in use; the called system
acknowledges the connection request, but is
unable to accept the call.
acknowledges the connection request, but is
unable to accept the call.
18
No user responding
The destination equipment does not respond to
the call, so the connection cannot be completed.
the call, so the connection cannot be completed.
19
No answer from
user (user alerted)
user (user alerted)
The destination equipment did not complete the
connection within the prescribed time after
responding to the connection request. The
problem is at the remote end of the connection.
connection within the prescribed time after
responding to the connection request. The
problem is at the remote end of the connection.
21
Call rejected
The destination equipment is capable of accepting
the call, but has rejected it for an unknown reason.
the call, but has rejected it for an unknown reason.
22
Number changed
The ISDN number used to set up the call is no
longer valid. (The diagnostic field of the message
may return an alternate address assigned to the
called equipment.)
longer valid. (The diagnostic field of the message
may return an alternate address assigned to the
called equipment.)
26
Non-selected user
clearing
clearing
The destination is capable of accepting the call,
but did not assign it to the user.
but did not assign it to the user.