Polycom viewstation fx vs4000 Manual De Usuario
Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000
7-20
www.polycom.com/videodocumentation
Not enough audio
volume during a call.
volume during a call.
All
The volume is set too low on
the system.
the system.
Turn up the volume using the remote
control.
control.
The volume is set too low on
the monitor or external audio
system.
the monitor or external audio
system.
Turn up the volume on the monitor or
external audio system.
external audio system.
The microphone pod is too far
from the people speaking.
from the people speaking.
Move the microphone pod closer to the
person who is speaking.
person who is speaking.
Incoming call ring
and other sound
effects are too loud or
too soft.
and other sound
effects are too loud or
too soft.
All
The sound effects volume is
not set at the desired level.
not set at the desired level.
Adjust the sound effects volume on the
Audio Settings screen. If you do not
want to hear sound effects, set the
volume to 0.
Audio Settings screen. If you do not
want to hear sound effects, set the
volume to 0.
The system start-up
music plays through
the system’s built-in
speaker but not
through the monitor
speaker.
music plays through
the system’s built-in
speaker but not
through the monitor
speaker.
ViewStation EX
ViewStation FX
ViewStation FX
The monitor cable’s audio
connectors are not connected
properly.
connectors are not connected
properly.
The monitor’s volume is
turned all the way down.
turned all the way down.
Turn up the volume on the monitor.
An echo is heard at
the near site when
speaking.
the near site when
speaking.
All
The far site’s microphone is
too close to the audio speaker.
too close to the audio speaker.
At the far site, make sure the
microphone is placed away from the
audio speaker.
microphone is placed away from the
audio speaker.
The far site audio volume may
be too loud.
be too loud.
Turn down the audio volume at the far
site.
site.
You can hear yourself
on your system’s
monitor or external
audio system.
on your system’s
monitor or external
audio system.
All
The monitor or external audio
system is connected to the
VCR audio output.
system is connected to the
VCR audio output.
Verify that all equipment is connected
correctly according to the installation
procedures in
correctly according to the installation
procedures in
The audio sounds
distorted when the
person speaking is
using a wireless
microphone.
distorted when the
person speaking is
using a wireless
microphone.
The wireless microphone is
overdriving the system’s audio
input.
overdriving the system’s audio
input.
Turn down the volume on the wireless
microphone.
microphone.
Call participants
cannot see or hear
what is being played
on the VCR.
cannot see or hear
what is being played
on the VCR.
All
The VCR is not selected.
Select the VCR (Camera 3):
Press Near twice, and selecting the
VCR icon.
VCR icon.
The VCR is not set up
correctly.
correctly.
Refer to the manufacturer’s instructions
to set up the VCR correctly.
to set up the VCR correctly.
The picture is blank
on the main monitor.
on the main monitor.
All
The system goes into sleep
mode after a period of
inactivity.
mode after a period of
inactivity.
Pick up the remote control to bring the
system out of sleep mode.
system out of sleep mode.
Symptom
System
Cause
Solution