Crestron electronic TPS-IMPC Manual De Usuario

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Crestron TPS-IMPC  
Interface 
Module 
TPS-IMPC Troubleshooting (continued) 
TROUBLE 
POSSIBLE 
CAUSE(S) 
CORRECTIVE ACTION 
Incorrect video 
format selection. 
Select the proper video input 
configuration in the touchpanel 
configuration SETUP MENU. 
Incorrect VT Pro-e 
project file loaded. 
Make sure that video window 
object resides in project, re-
compile, and reload. 
Video 
window on 
touchpanel 
has no 
display. 
Damaged 
connector pins. 
Inspect connector pins. If bent, 
carefully re-straighten. If 
broken, contact Crestron 
customer service. 
Video colors 
are wrong 
and/or 
moving 
Touchpanel is set 
to auto-detect or S-
video when two 
composite signals 
are plugged into 
the TPS-IMPC. 
Switch to “composite” video. 
Further Inquiries 
If after reviewing this Operations Guide, you cannot locate specific 
information or have questions, please take advantage of Crestron's award 
winning customer service team by calling:  
•  In the US and Canada, call Crestron’s corporate headquarters at  
1-888-CRESTRON [1-888-273-7876]. 
•  In Europe, call Crestron International at +32-15-50-99-50. 
•  In Asia, call Crestron Asia at +852-2341-2016. 
•  In Latin America, call Crestron Latin America at  
+5255-5093-2160.  
•  In Australia and New Zealand, call Crestron Control Solutions 
at +61-2-9737-8203. 
Operations Guide - DOC. 6162 
Interface Module: TPS-IMPC  
  11