GE PT878GC Manual De Usuario

April 2004

If a GE Panametrics instrument malfunctions within the warranty 
period, the following procedure must be completed:

1. Notify GE Panametrics, giving full details of the problem, and 

provide the model number and serial number of the 
instrument. If the nature of the problem indicates the need for 
factory service, GE Panametrics will issue a RETURN 
AUTHORIZATION number (RA), and shipping instructions 
for the return of the instrument to a service center will be 
provided.

2. If GE Panametrics instructs you to send your instrument to a 

service center, it must be shipped prepaid to the authorized 
repair station indicated in the shipping instructions.

3. Upon receipt, GE Panametrics will evaluate the instrument to 

determine the cause of the malfunction.

Then, one of the following courses of action will then be taken:

If the damage is covered under the terms of the warranty, the 
instrument will be repaired at no cost to the owner and 
returned.

If GE Panametrics determines that the damage is not covered 
under the terms of the warranty, or if the warranty has expired, 
an estimate for the cost of the repairs at standard rates will be 
provided. Upon receipt of the owner’s approval to proceed, the 
instrument will be repaired and returned.