Konica Minolta 7013 psc Manual De Usuario

Troubleshooting-8

•  Is there enough disk space on the file server and is it running?

•  Is  the correct file server associated with the printer?  Use PCONSOLE to check 

this.

•  Did you have the proper rights to configure the printer?

•  Are the File Server and the Print Server communicating?  Run NetWare's COM-

CHECK utility from any network workstation to check this.

•  Are there enough user positions on the File Server? The Print Server function logs 

on as a user.

•  Is the network loaded onto the workstation?  See the NetWare documentation.

•  Is the application set up to print to the printer?  For instance, are you using the cor-

rect driver?

•  Is the workstation connected to the correct print queue?  Print a file and verify that 

the file goes to the queue. 

•  Are the print queues assigned to the Print Server Card-connected printer also 

assigned to another network printer?  If they are, the print jobs may be going to that 
printer.

•  From PCONSOLE, enter a sample print job directly into an assigned queue. Does 

the job become Active? Is job printed?

•  Is AUTO ENDCAP enabled?  Auto Endcap lets you send data to a network printer.  

Use PRINTCON to check. If not, enable it.

If all your hardware connections are correct, check the following:

•  Use MAP to check the status of the print server. The Report Print Server Status 

screen shows the status for the selected network interface card.  This report 
includes a status of file servers and queues assigned to a printer along with a 
description of any problems.

•  The printer may not be assigned to the correct print queues. Use PCONSOLE to 

direct print jobs to the correct queues, then check to see if the print job is in the 
queue.

•  If devices were added or changed, use PCONSOLE to make sure you configured 

the new devices correctly.

•  Make sure the Print Server Card's name has been entered correctly.  If you