Dacor RNCT365 Manual De Usuario

8

Problem Solution Guide

Before you call for service, please review the potential problems, possible causes and remedies shown in the table.

Nothing works.

Cooktop is not connected to electrical 

power.

Have cooktop connected to a 

proper electrical power supply by 

a licensed electrician.

Power supply is off.

Check to make sure the power is 

turned on at the circuit breaker 

or fuse box. Check for tripped 

circuit breaker or blown fuse.

Power failure.

Call power company.

High temperature detected inside 

cooktop.

Be sure the appliance vent holes 

are not blocked.

Cooktop turns on and/or changes settings 

unexpectedly.

Fluids, food or cleaning solutions or 

other objects covering control panel.

Spills/cleaning solutions on 

control panel can cause 

unwanted control operation. 

Dry area with clean cloth, reset 

control(s) to desired setting. Do 

not place any objects near the 

controls.

Power surge from power source.

A power surge from the power 

source can cause the cooktop 

to shut down. Reset controls to 

resume operation.

No food or fluid in cooking utensil, can 

cause cooktop to shut down (safety 

feature).

Do not put empty cookware on 

cooktop. Do not allow pans to 

boil dry.

Cooking zone (induction element) cycles 

on and off more often than usual.

Utensils not centered on cooking zone. Re-center cooking utensil.
Bottom of the cooking utensil is not flat 

or is convex or concave.

Use flat bottomed utensil.

The utensil/pan is too small in diameter 

for the cooking zone being used.

Use a smaller cooking zone or 

larger utensil.

Material of utensil is poor heat 

conductor.

Try a different cooking utensil.

Utensil/cooktop vibrates or buzzes.

Improper utensil used.

Make sure utensil meets 

requirements on page 5.

Cooktop or cookware wet or greasy.

Make sure cooktop/cookware is 

clean and dry before use.

No pan detected light comes on.

No pot or pan placed on cooking zone.

Use proper cookware. See  

page 5.

Cookware not magnetic.
Cookware curved or warped on 

bottom.
Cookware not centered on cooking 

zone.

Center cookware on cooking 

zone as shown on page 5.

Cookware too small for cooking zone.

Move pot or pan to smaller 

cooking zone.

Before You Call for Service