peachtree-software peachtree complete accounting 7.0 Guía De Instalación Rápida

There are a couple of options you need to try before contacting Peachtree 
Software Client Support:

Register your Peachtree Accounting product, if you have not already 
done so.

Read the section in the User’s Guide that documents information 
about the procedure you are doing, or refer to Peachtree 
Accounting’s online Help.

Consider examining technical tips and frequently asked questions 
Peachtree Software publishes at the Peachtree Software web site.

Attempt to duplicate the error in one of the sample companies 
provided with your software.

The Peachtree representative answering your call will need certain 
information to assist you. To help the representative provide you with the best 
service, please do the following:

Be at your computer and have your manuals available.

Know the telephone number you have registered your product under or 
have your product serial number available.

Your serial number is located on the inside cover of this manual, the 
Getting Started Guide.

Know the name and product number of your program. To determine your 
product information, select About Peachtree Accounting from the Help 
menu.

Write down the steps you performed prior to the problem occurring.

Write down the exact error message(s) displayed on your screen.

From the Help menu, select Technical Support Information. Enter the 
appropriate information and click the Print button. This information will 
assist Peachtree Client Support technicians when resolving your problem.

If you are operating on a network, please provide the name of your network, 
the location of the Peachtree Accounting program (program path), and the 
location of your Peachtree Accounting company data (the data path).

If you are experiencing problems printing a report, form, or financial 
statement, please provide the name of your printer and possibly the printer 
driver used.