Macromedia colfusion mx 7 Manual

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Chapter 6:  Troubleshooting

Solution:

 If you are using Safari:

1.

Start the download.

2.

Open the download window (Option-Command-L).

3.

When the download looks like it has stalled, click the Stop (X) button.

4.

Click the Resume button.

Safari continues the download from where it stalled.

5.

Repeat Steps 3 and 4 as necessary

Web Server connectors not installed

Problem:

 If you install ColdFusion MX 7 on Apache 2.0.50, the configuration file is not updated 

automatically.

Solution:

 You must install the Web Server connectors manually, as described in 

.

Server error

Problem:

 When trying to access any CFM page either from the server itself, or remotely, the 

following error appears:

Server Error
The server encountered an internal error and was unable to complete your 

request.

JRun Connector Protocol Error.

Solution:

 Run the Web Server Configuration Tool to unconfigure and reconfigure your web 

server connectors, as described in 

.

Cannot start ColdFusion MX 7 Server

Problem:

 After installing Windows SP2 firewall, you cannot start ColdFusion services.

Solution:

 After installing Windows XP Service Pack 2, the Windows Firewall is enabled by 

default. This prevents ColdFusion MX 6.1 from functioning correctly. For more information see 
the Tech Note at 

Cannot access Flash content locally

Problem:

 You cannot access any Flash content locally after installing ColdFusion MX 7 on IIS.

Solution:

 Look at the installation log to see if it contains the following error: 

ANT Script Error:
Status: ERROR
Additional Notes: ERROR - Error adding connector to webserver: Internet 

Information Server (IIS)

CommandLine:
ErrorString: file:C:/Temp/0971.tmp/savedURL.1:31: 
java.io.FileNotFoundException: C:\blackstone\ConnectorInstall0.txt.bat 
(Access is denied)