Netgear CM500 Manual De Propietario
Hardware and Internet Setup
9
CM500 High Speed Cable Modem
Contact Your Cable Internet Provider and Set Up Your Internet
Service
Service
You must contact your Internet service provider (ISP) and tell them that you are using the
cable modem.
cable modem.
To set up your Internet connection:
1.
Contact your cable Internet provider.
a. Check with your cable Internet provider to confirm that this cable modem is allowed
a. Check with your cable Internet provider to confirm that this cable modem is allowed
on your cable network.
This cable modem might not be compatible with certain cable networks.
b. If this cable modem is allowed on your cable network, inform your cable Internet
provider that you are installing a new cable modem that you bought from a retail
store.
c. Provide your cable Internet provider with the cable modem’s model number, which is
CM500.
You can also visit your cable ISP’s website and follow the onscreen instructions to set up
your Internet service.
your Internet service.
Cable Internet Provider Contact Information
Cablevision
Telephone number depends on your region.
Comcast Xfinity
1-800-XFINITY (1-800-934-6489)
For information about Xfinity, see
Mediacom
1-844-2SIMPLE (1-844-274-6753)
Time Warner Cable
1-800-892-2253
https://elb02.activatemymodem.com/authentication
Note:
Your cable Internet provider’s contact information might change. You
can also find the contact number in your monthly Internet service
billing statement.
can also find the contact number in your monthly Internet service
billing statement.
2.
When asked, provide the cable modem’s serial number and MAC address on the product
label.
3.
Wait for your cable ISP to confirm that your cable modem is active.