ELMO COMPANY LIMITED CRA-1 Manual De Usuario

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62 
 
 
6. TROUBLESHOOTING 
 
 
 
Tablet power does not turn ON 
Is the lithium-ion battery 
installed? 
Check that the lithium-ion battery is inserted correctly. 
Is the lithium-ion battery 
charged? 
Refer to "Charging the tablet" and charge the lithium-ion 
battery. 
 
Cannot use the tablet / The cursor does not move 
Is the tablet driver operating 
correctly? 
The tablet driver's installation may not have been 
completed correctly. 
Refer to "Using the tablet driver" and install the tablet 
driver. 
Are the tablet driver's settings 
suitable? 
The tablet may not respond if the pressure sensitivity is 
too low or the touch sensitivity is too high. 
Perform the appropriate settings. 
Is the wireless adapter 
connected to the computer? 
Check that the wireless adapter is connected to the 
computer being used. 
 
Connect the wireless adapter directly to the 
USB port on the PC. It may not operate 
correctly if a USB hub is used. 
Is the Status LED on the tablet or 
the LED on the wireless adapter 
flashing? 
See "If tablet communication cannot be performed". 
Communication is not possible. 
If wireless devices or electronic equipment are used 
near the product, communication between the tablet 
and wireless adapter may be unstable due to 
interference from electric waves. 
Do not use equipment that causes interference when 
using this product. 
Is the pen's dry cell battery flat? 
Replace with a new dry cell battery. 
 
Communication between the tablet and wireless adapter is unstable 
Are the tablet and wireless 
adapter in the proper condition? 
If there is an obstruction between the tablet and wireless 
adapter or the product is used while placed on top of a 
computer, the communication range may be shortened, 
the communication may become unstable, or the tablet 
may operate abnormally. 
Remove the obstruction or change the installation 
location. 
Is a wireless device or electronic 
equipment being used nearby? 
Wireless devices or electronic equipment may interfere 
with the communication between the tablet and wireless