Giant Telecom Limited VP2000RHS Manual De Usuario
- Page 47 -
Limited Warranty
WHAT DOES OUR WARRANTY COVER?
• Any defect in material and workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• To the original purchaser only – ONE YEAR.
WHAT WILL YOUR SERVICE PROVIDER DO?
WHAT WILL YOUR SERVICE PROVIDER DO?
• At our option, repair or replace your unit.
HOW DO I ARRANGE FOR SERVICE, WHETHER IN OR OUT OF WARRANTY?
• Call ATS Customer Support for Return Authorization at 1-888-928-7746.
• Carefully pack your unit. Include all accessories provided with the product. We recommend using the
HOW DO I ARRANGE FOR SERVICE, WHETHER IN OR OUT OF WARRANTY?
• Call ATS Customer Support for Return Authorization at 1-888-928-7746.
• Carefully pack your unit. Include all accessories provided with the product. We recommend using the
original carton and packing materials.
• Include a copy of the sales receipt or other evidence of date of original purchase (if purchase was
within the last 12 months).
• Print your name, address and phone number, along with a description of the defect, and include this in
the package.
• Include payment for any service or repair not covered by warranty, as determined by your Service
Provider.
WHAT DOES OUR WARRANTY NOT COVER?
• Batteries
• Damage from misuse, neglect or acts of nature (lightning, floods, power surges, etc.)
• Damage from misuse, neglect or acts of nature (lightning, floods, power surges, etc.)
• Products which may be have been modified or incorporated into other products
• Products purchased and/or operated outside of the U.S., its territories, or Canada
• Products services by the owner or a service facility not expressly authorized by American Telecom
• Products purchased more than 12 months from the current date
• Units purchased in “AS IS” condition or units purchased as “Distressed Merchandise”
HOW DOES STATE OR PROVINCIAL LAW RELATE TO THIS WARRANTY?
• Products purchased and/or operated outside of the U.S., its territories, or Canada
• Products services by the owner or a service facility not expressly authorized by American Telecom
• Products purchased more than 12 months from the current date
• Units purchased in “AS IS” condition or units purchased as “Distressed Merchandise”
HOW DOES STATE OR PROVINCIAL LAW RELATE TO THIS WARRANTY?
• This warranty gives you specific rights. You may also have other rights which vary from state to state
or province to province.
SunRocket Member Services can be contacted by emailing
MemberServices@SunRocket.com
or by calling
1-800-786-0364, 7 days a week, 7am to Midnight ET.
If you believe your phone is defective or missing components, please contact ATS Customer Service at 1-
If you believe your phone is defective or missing components, please contact ATS Customer Service at 1-
888-928-7746
, Monday – Friday, 9 am to 5 pm PT.