Impinj Inc. IPJR640 Manual De Usuario
Speedway Revolution Installation and Operations Guide Octane 4.4
Chapter 5: Troubleshooting
Copyright © 2010, Impinj, Inc.
29
Submitting Diagnostic Data for Analysis by Impinj
Technical Support
Technical Support
If Speedway Revolution is exhibiting RF behavior differing from what you expect
and you are unable to determine the cause, you may want to submit relevant
data for analysis by Impinj Technical Support. Using the Impinj MultiReader
application, you can easily capture data relating to the problem scenario. By
creating and providing a Reader Diagnostic Data file, Impinj’s Technical Support
team can troubleshoot your issue.
and you are unable to determine the cause, you may want to submit relevant
data for analysis by Impinj Technical Support. Using the Impinj MultiReader
application, you can easily capture data relating to the problem scenario. By
creating and providing a Reader Diagnostic Data file, Impinj’s Technical Support
team can troubleshoot your issue.
To capture data to a Reader Diagnostic Data file:
1. Open
MultiReader
and connect to the appropriate Speedway Revolution
reader. See page 15 for details.
2. Select Configure Settings to open the Reader Settings screen.
3. Verify that you are viewing the connection settings for Reader 1. If you
3. Verify that you are viewing the connection settings for Reader 1. If you
are not, select Reader 1 in the menu on the left.
4. In Control Reader, select No.
This setting value tells MultiReader that you do not want the MultiReader
configuration controlling the reader. Changing this value is important
because you most likely want to capture data for a reader operation that
is being controlled by your application.
If, however, you want to capture an RF scenario that is controlled by
MultiReader, set Control Reader to Yes.
configuration controlling the reader. Changing this value is important
because you most likely want to capture data for a reader operation that
is being controlled by your application.
If, however, you want to capture an RF scenario that is controlled by
MultiReader, set Control Reader to Yes.
5. In the menu on the left, select Data Capture. The following screen
appears:
Figure 5.2 Reader Settings, Tag History & Debug Data Capture
Reader 1 is already populated with the IP address. Login parameters are also
populated. If these values are incorrect, change them here. You can capture
data for up to four readers simultaneously. In this example, we are capturing
data one reader.
6. Confirm that Capture is set to On.
populated. If these values are incorrect, change them here. You can capture
data for up to four readers simultaneously. In this example, we are capturing
data one reader.
6. Confirm that Capture is set to On.