Culligan International Company 01020553 Manual De Usuario

When the controller identifies that an error has occurred, it is programmed to take steps to attempt to correct the er-

ror on it’s own. If it is unable to correct the problem, the controller will display the message “PROBLEM FOUND”. 

When an error message is displayed (on either the GBE Controller or the remote display), pressing the “CHECK-

MARK” on the keypad will display the detected error condition(s). Some of these messages will also provide ad-

ditional information to help correct the error. 

The following error messages may display on both the GBE controller display as well as the Remote Display (if one 

is connected:)

If the words “PROBLEM FOUND” appear on the main screen, it indicates that there are one or more errors de-

tected. Pushing the “CHECK MARK” button will display the first error present. Pressing the DOWN arrow will show 

any additional errors present. At the bottom of this list the user can “CLEAR THE ERROR” or “EXIT”. Pressing the 

“CHECK MARK” button on the “CLEAR THE ERROR” message causes the controller to re-check to see if the error 

condition still exists, if it still exists, the error will remain displayed on the main screen. If the error no longer exists 

the main menu will return to displaying “SYSTEM OK”. 

POSITION SENSOR 

ERROR

The motor is turning, but the position sensor 

appears to be incorrect

Check the motor using manual motor control and the position sen-

sors using Main Menu/ Advanced/ Diagnostics Sensors

MOTOR POSITION 

ERROR

Motor did not move when it should. No feed-

back from switches.

Use manual motor control to see if motor is actually working and 

not jammed. Use Diagnostics/ Sensor menu to verify that the opti-

cal or mechanical position switches are working

BRINE BLOCKED

The flow rate of brine or water to or from the 

brine tank is fully or partially blocked

Check brine line for blockages or air leaks. Check eductor and 

eductor screen for blockages

REPLACE FILTER MEDIA Total gallons thru the unit has exceeded the 

specified capacity of the media

Replace the media. Reset the media filter life at Main Menu/ 

Advanced Setup/Regen Settings/ Media Life

REPLACE AUX FILTER 

MEDIA

Total gallons thru the secondary filter (i.e. “Big 

Blue” filter) has exceeded the specified capac-

ity of the big blue

Replace optional filter cartridge. Reset the aux. Filter media life at 

Main Menu/ Accessories/ Aux Filter menu

CALL CULLIGAN AT 

XXX-XXX-XXXX

This message is displayed if an error has 

been detected that requires servicing and no 

modem installed in the system

Call the number shown. If possible, place this call using a phone 

that will allow you to see and enter changes to the main controller 

if required by the service technician during the call

SALT BRIDGING

Brine tank has low concentration of brine

Use a tool to break up any salt bridge inside the brine tank

XX DAYS SALT RE-

MAINING

This is a prediction of the number of days until 

it will be necessary to add salt to the brine 

tank

Salt can be added to the brine tank at any time. It is recommended 

that the brine tank be filled to approximately  

2/3 full. 

AqUA-SENSOR SALT 

ERROR

Aqua-Sensor did not detect brine during the 

regeneration cycle

Check brine tank - add salt if necessary. Check Z ratio of the Aqua-

Sensor at Main Menu/ Advanced / Diagnostics/ Sensors

NO REMOTE RF 

SIGNAL

Main board is not receiving a signal from the 

remote

Remote is off, out of range or on a different channel from the main 

board. If interference is suspected, try moving the remote closer or 

switching to a different channel on both the main and remote units

LOW SALT LEVEL

Salt level is low; less than 15 days of salt 

remaining.

Contact Culligan dealer for salt deviery or fill brine tank with salt.

LOW BATTERY

Battery needs replacement.

Replace with Panasonic Model# CR 2032 3V battery.

BRINE OVERFILL

Too much water in brine tank.

Plugged drain line flow control (Unit will not 

draw brine).

Slow leak to brine line.

Faulty eductor piston

Power outage while control was in refill  

position.

Check edorctor; check fro brine draw.

Clean drain line flow control.

Clean eductor screen and nozzle.

Replace ductor piston.

NO REFILL

Failure to refill brine tank. Refill restrictor 

plugged. 

Air in brine line causes float to slam shut.

Clean or replace refill restrictor. Verify all tubing connections are 

properly assembled.

 

Diagnostics 

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  CULLIGAN GLOBAL ELECTRONIC CONTROLLER