BenQ Mobile GmbH & Co. OHG C60 Manual De Usuario

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©
 Siem
ens AG
 2003, G
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51
Questions & Answers
VAR Langua
ge: English; VAR issue 
da
te
: 1
1-Juli-
2003
Message can-
not be sent.
Service provider does not support 
this service.
Check with your service provider.
Phone number of the service cen-
tre is not set or is wrong.
Set service centre (p. 36).
SIM card contract does not sup-
port this service.
Contact your service provider.
Service centre too busy.
Repeat message.
Recipient does not have a com-
patible phone.
Check.
EMS pictures 
and sounds not 
displayed at des-
tination phone.
Recipient's phone does not sup-
port EMS standard.
No Internet 
access possible.
Wrong WAP profile set or settings 
wrong, incomplete.
Check settings, speak to service provider if neces-
sary.
PIN error/
PIN2 error.
Three wrong entries.
Enter the PUK (MASTER PIN) supplied with the 
SIM card according to the instructions. If the PUK 
(MASTER PIN) has been lost, please contact your 
service provider.
Phone code 
error.
Three wrong entries.
Contact Siemens Service (p. 52).
Service provider 
code error.
No authorisation for this service.
Contact your service provider.
Too few/too 
many menu 
entries.
Functions may have been added 
or removed by your service pro-
vider via the SIM card.
Check with your service provider.
Charge counter 
does not work.
Charge pulse is not transmitted.
Contact your service provider.
Damage
Severe shock.
Remove battery and SIM and insert them again. Do not dismantle phone!
Phone became wet.
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry 
connector contacts thoroughly. Set phone to vertical position in air flow. Do not dis-
mantle phone!
Reset settings to factory default (see also p. 44): 
*
 # 9 9 9 9 # 
Question
Possible causes
Possible solution