BenQ Mobile GmbH & Co. OHG EL71 Manual De Usuario

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Questions & Answers

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Questions & Answers

If you have any questions about using your phone, visit us anytime at

www.BenQMobile.com/customercare.For additional help, we have listed below some fre-

quently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service WAP, MMS, e-mail and Internet,

you can use a configuration service. This service is used to have the necessary settings

for your mobile phone sent to you by SMS. We recommend that you contact your network

provider who will send you the configuration messages.
As an alternative you can also use the

"Setting Configurator" at

www.BenQMobile.com/customercare. We will then send you the configuration messages.

Please follow the instructions contained in those messages.

Problem

Possible causes

Possible solution

Phone cannot be

switched on.

On/Off key not pressed long enough. Press On/Off key for at least 2 seconds.
Flat battery.

Charge battery. Check charging indicator in the

display.

Battery contacts dirty.

Clean contacts.