BenQ Mobile GmbH & Co. OHG SP65 Manual De Usuario

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 of SP65 FUG am, A31008-H7450-A40-1-4A19 (15.02.2005, 15:46)

If you have any questions on the use of your phone, you can contact us at

www.siemens.com/mobilephonescustomercare around the clock. As further help we 

have listed below some frequently asked questions and answers.

Phone cannot be 

switched on.

On/Off key not pressed long 

enough.

Press On/Off key for at least 2 seconds.

Flat battery.

Charge battery. 

Check charging indicator in the display.

Battery contacts dirty.

Clean contacts.

See also below under 

“Charging error”.

Standby time is too 

short.

Frequent use of organiser and 

games.

Restrict use if applicable.

Fast search activated.

Deactivate speed search (p. 100).

Display illumination switched on. Switch off display illumination (p. 83).
Unintentional keystrokes 

(illumination!).

Activate key lock (p. 97).

Charging error

(charge icon not dis-

played).

Battery totally discharged.

1) Plug in charger cable, battery is on charge. 

2) Charge icon appears after approx. 2 hours.

3) Charge battery.

Temperature out of range: 

+5 °C to +45 °C.

Make sure the ambient temperature is right, wait 

for a while, then recharge.

Contact problem

Check power supply and connection to the 

phone. Check battery contacts and telephone 

connection socket, clean them if necessary, then 

insert battery again.

No mains voltage.

Use different mains power socket, 

check mains voltage.

Wrong charger.

Only use original Siemens accessories.

Battery faulty.

Replace battery.

SIM error.

SIM card not inserted correctly. Check that the SIM card is inserted correctly 

Dirty SIM card contacts.

Clean SIM card with a dry cloth.

SIM card with wrong voltage.

Use 1.8 or 3 V SIM cards only.

SIM card damaged 

(e.g. broken).

Carry out a visual check. Have service provider 

change the SIM card.