ZTE Corporation ZTEZTEWP658 Manual De Usuario
Confidential and Proprietary Information of ZTE CORPORATION 17
C h a p t e r
16
Troubleshooting
If your phone appears following phenomenon in the process of application, read following relative
information at first. If the problems still can not be solved, please contact with the distributor or
service provider.
information at first. If the problems still can not be solved, please contact with the distributor or
service provider.
Problem Check
Point
When switching on the phone, it prompts “Enter PIN
1”.
1”.
Input your PIN code which offered with SIM card
together. If you have changed PIN code, input the
new PIN code.
together. If you have changed PIN code, input the
new PIN code.
When switching on the phone, it prompts “Emergency
Only”.
Only”.
Check whether valid SIM card is inserted or not.
When switching on the phone, it prompts “Enter
phone code”.
phone code”.
Enter lock code you set already to unlock the phone.
No ring tone prompt for a incoming call.
Check volume setting of ring tone.
No display on screen when disconnect external power
supply.
supply.
Check whether the battery has electricity, or it is
damaged; or power on the phone again.
damaged; or power on the phone again.
Press CALL/REDIAL key, but no number is sent.
Check whether you have set call barring.
Certain call cannot be received.
Check whether the number is restricted.
Cannot send short messages.
Check the network condition, or message center
setting.
setting.
Other abnormal phenomenon.
First refer to the user manual, and then check whether
the power is connected correctly or not. If there is no
problem, restart the phone.
the power is connected correctly or not. If there is no
problem, restart the phone.