CommScope Technologies LLC S1000C Manual De Usuario

    

Troubleshooting 

S1000C User Guide, Release 1.5

5-7

D

R

A

F

T

If you cannot connect to the S1000C router, there may be a problem with the router, 
use the following procedures to diagnose the problem. 

If the router is properly installed, the LAN connection is OK, and it is powered ON, 
test the connection by using the Ping command: 

•

Open the command prompt window and enter the command:

•

If no response is received, either the connection is not working, or your PC's IP 
address is not compatible with the router's IP Address. Follow steps in 

. 

If the PC is using a fixed IP address, its IP address must be within the range 
192.168.16.2 to 192.168.16.254 to be compatible with the S1000 router’s default IP 
address of 192.168.16.1. Also, the Network Mask must be set to 255.255.255.0. 

•

Refer  to  Airvana S1000 Web GUI User Guide (913110) for details on checking the 
PC's TCP/IP settings. 

•

Ensure that your PC and the S1000C router are on the same network segment. 

•

Ensure you are using the wired LAN interface. 

Dynamic IP Address

Your IP Address is allocated 
automatically, when you connect 
to your ISP.

Some ISPs may require a particular 
Hostname or Domain name, or MAC 
(physical) address.

Static (Fixed) IP 
Address

Your ISP allocates a permanent IP 
Address to you. Usually, the 
connection is “Always on.”

The IP Address allocated to your PC, 
and related information, such as 
Network Mask, Gateway IP address, 
and DNS address.

PPPoE, PPPoA

Your PC connects to the ISP only 
when required. The IP address is 
usually allocated automatically.

User name and password are always 
required. If using a Static (Fixed) IP 
address, you need the IP address and 
related information (Network Mask, 
Gateway IP address, and DNS address).