CommScope Technologies LLC S1000C Manual De Usuario
Chapter 5
Troubleshooting
5-16
913114 1.5.01 August 2016
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FAQs
Why does the S1000C need a GPS antenna?
The S1000C has a GPS antenna so that it can:
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Synchronize properly with the rest of the Operator’s network.
•
Determine and select the correct radio frequencies available in your area so that
the S1000C uses the correct ones.
the S1000C uses the correct ones.
Why does the S1000C need an external GPS antenna?
Your device needs the external antenna only when the internal GPS antenna cannot
lock on to sufficient satellite signals. The external antenna lets the S1000C lock on to
the greatest number of satellites.
lock on to sufficient satellite signals. The external antenna lets the S1000C lock on to
the greatest number of satellites.
What should I do if the GPS fails to acquire a lock?
NOTE
For first-time S1000C startup, it could take up to 2 hours for the S1000C to achieve
GPS lock.
GPS lock.
If you have not already connected the external GPS antenna, connect the antenna
following the steps in
following the steps in
If you have connected the external GPS antenna and the GPS LED blinks red after 30
minutes, the GPS has failed to acquire a Time Fix. The S1000C will go into GPS
Holdover for a 24 hour period. Call Customer Care during this time period.
minutes, the GPS has failed to acquire a Time Fix. The S1000C will go into GPS
Holdover for a 24 hour period. Call Customer Care during this time period.
What happens to the S1000C if there is a power outage or if you lose
Internet access?
The S1000C needs both a broadband Internet connection and a constant power supply
to work. During a power outage your device will immediately switch to the Sprint
network.
to work. During a power outage your device will immediately switch to the Sprint
network.
Can you move the S1000C to another location?
Yes, you can move your device to another location within the Sprint network.
However, to move your device to a different address, you must first update your
service address by logging into your account on www.sprint.com.
However, to move your device to a different address, you must first update your
service address by logging into your account on www.sprint.com.