G4S Justice Services Canada Inc. PTX08 Manual De Usuario

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Chapter 4: PATROL SUITE RF Installation  
This chapter presents procedures for equipment preparation and installation to monitor participant 
activities under a PATROL SUITE RF program. 
Installation Preparation   
Prior to installation, the participant should complete all necessary agency forms, instructions and 
installation requirements. In order to review all monitoring activity, the participant’s information must first 
be enrolled in the appropriate Monitoring System. For questions concerning enrollment, please call the 
G4S Justice Services Monitoring Center at 
1(800) 589 6003.  
Installation Requirements Checklist  
Prior to installation, the Officer should review the following items with the participant to ensure optimal 
performance of the equipment in the designated monitoring location: 
Telephone Line Requirements 
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No Call Forwarding on Telephone Line 
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No Toll/Long Distance Blocking on Telephone Line 
Must be able to dial a full 10 digit phone number with a prefix of ‘1’ 
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No Privacy Director/Manager on Telephone Line 
This service requires anonymous callers to verbally identify themselves to a recording before the 
call is accepted or declined.
 
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No Caller ID on Telephone Line 
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No Caller ID Blocking on Telephone Line 
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No Call Waiting on Telephone Line 
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No Three Way/Conference Calling on Telephone Line 
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No answering machines, fax machines or computers with modems on Telephone Line 
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No Digital or PBX Type Systems 
Commonly found in offices 
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Use a Telephone Line with adequate volume that is clear and static free.  
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Voltage levels should be 50 volts on the hook and 5 volts off the hook 
If uncertain, we recommend the local phone carrier perform a voltage check inside the home. 
Monitoring Requirements 
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Do not use the telephone for 10 minutes when entering the home. 
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Do not move the PHMU after installation is complete. 
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Do not unplug the telephone cord after installation is complete. 
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Do not unplug the power cord after installation is complete. 
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Do not answer the phone on the first ring. 
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Do not place anything on top of the PHMU. 
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Do not place anything in front of, to the side of or in back of the PHMU. 
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Do not hang any mirrors, pictures or metallic signs near the PHMU. 
Equipment Positioning Requirements 
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The PHMU should be installed in a central location in the home nearest to where the 
participant sleeps. 
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If a telephone must utilize the same jack, plug the cord into the phone and the other 
available outlet on the PHMU.  
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Do not install the power adaptor to a power outlet that is controlled by a switch. 
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Do not install the PHMU on the floor. The PHMU should be installed at least 3 feet off of the 
floor on a non-metallic surface.