Gojo Industires Inc. T2SG0910A Manual De Usuario
Activity Counter Installation and Service
User Guide
August 22, 2013
15
Troubleshooting
In the event that the
device
is not functioning properly, use the troubleshooting guide below to find common
issues and how to resolve them.
Issues
Possible Resolution
No red or green LED activity
after a person passes by sensor
after a person passes by sensor
Verify power switch is in the “on” position
Verify batteries are good
Change the sensor sensitivity to “high”
Reorient the sensor
Sensor can detect people at
close range but not when
mounted at a distance
close range but not when
mounted at a distance
Change the sensor sensitivity to “high”
Consult factory
After powering up unit, the red
or green LED lights solid
or green LED lights solid
Consult factory
Contacting Technical Support
Contact system support at 330-255-6282 or via email at