ZyXEL Communications Corporation NBG4104 Manual De Usuario

 Chapter 24 Troubleshooting

NBG4104 User’s Guide

If you reset the NBG4104, you lose all of the changes you have made. The NBG4104 re-loads its 
default settings, and the password resets to 1234. You have to make all of your changes again.

You will lose all of your changes when you push the RESET button.

To reset the NBG4104:

Make sure the power LED is on.

Press the RESET button for longer than 1 second to restart/reboot the NBG4104.

Press the RESET button for longer than five seconds to set the NBG4104 back to its factory-default 
configurations.

If the NBG4104 restarts automatically, wait for the NBG4104 to finish restarting, and log in to the 
Web Configurator. The password is 1234.

If the NBG4104 does not restart automatically, disconnect and reconnect the NBG4104’s power. 
Then, follow the directions above again.

I cannot access the NBG4104 or ping any computer from the WLAN (wireless AP or router).

Make sure the wireless LAN is enabled on the NBG4104.

Make sure the wireless adapter on the wireless station is working properly.

Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports 
the same wireless standard as the NBG4104.

Make sure your computer (with a wireless adapter installed) is within the transmission range of the 
NBG4104.

Check that both the NBG4104 and your wireless station are using the same wireless and wireless 
security settings.

Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG4104. 

Make sure you allow the NBG4104 to be remotely accessed through the WLAN interface. Check 
your remote management settings.

• See the chapter on 

 in the User’s Guide for more information.