ZyXEL Communications Corporation WAC6503D-S Manual De Usuario

Chapter 19 Troubleshooting

NWA5000 / WAC6500 Series User’s Guide

• Try to access the NWA/WAC using another service, such as Telnet. If you can access the NWA/

WAC, check the remote management settings to find out why the NWA/WAC does not respond to 
HTTP. 

• If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET 

port.

I forgot the password.

The default password is 1234.

If this does not work, you have to reset the device to its factory defaults. See 

.

I can see the Login screen, but I cannot log in to the NWA/WAC.

Make sure you have entered the user name and password correctly. The default password is 1234. 
This fields are case-sensitive, so make sure [Caps Lock] is not on.

You cannot log in to the web configurator while someone is using Telnet to access the NWA/WAC. 
Log out of the NWA/WAC in the other session, or ask the person who is logged in to log out.

Disconnect and re-connect the power adaptor or PoE power injector to the NWA/WAC. 

If this does not work, you have to reset the device to its factory defaults. See 

.

I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload 

new firmware. 

See the troubleshooting suggestions for 

 Ignore the suggestions about your browser.

I cannot access the Internet.