Lexmark International Inc M11003 Manual De Usuario

Descargar
Página de 186
M
AKE
 
SURE
 
THAT
 
THE
 USB 
PORT
 
ON
 
THE
 
COMPUTER
 
IS
 
WORKING
Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then
the port is working.
If the USB port on the computer is not working, then try using the other USB ports on the computer.
M
AKE
 
SURE
 
THAT
 
THE
 USB 
CABLE
 
IS
 
WORKING
Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.
M
AKE
 
SURE
 
THAT
 
YOU
 
ARE
 
USING
 
THE
 
CORRECT
 CD 
FOR
 
YOUR
 
PRINTER
 
MODEL
Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly
or be within the same series.
If you have any doubts, look for an updated version of the printer software on our Web site. For more information,
see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom
of the installation screen.
R
ECONNECT
 
THE
 
POWER
 
SUPPLY
1
Turn off the printer.
2
Unplug the power cord from the power outlet.
3
Remove the power supply from the back of the printer and then plug it back in.
4
Plug the power cord back into the power outlet.
5
Turn on the printer, and then resume the installation on your computer.
T
RY
 
RUNNING
 
THE
 
INSTALLER
 
AGAIN
1
Close the installer.
2
Remove the CD, and then restart the computer.
3
Insert the CD and then run the installer again.
Notes:
When you get to the Software Already Installed screen, make sure you select Install a printer.
If you have already set up your printer, select Additional Computer when you get to the Setting up a
new printer? screen to skip the hardware setup wizard.
C
HECK
 
THAT
 
YOUR
 
COMPUTER
 
IS
 
ABLE
 
TO
 
ACKNOWLEDGE
 USB 
ACTIVITY
 
ON
 
THE
 USB 
PORT
Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port:
1
Click  , or click Start and then click Run.
2
In the Start Search or Run box, type 
devmgmt.msc
.
3
Press Enter, or click OK.
The Device Manager opens.
Lexmark Confidential until announced
Troubleshooting
145