Benq Corporation EF61 Manual De Usuario

Troubleshooting

If you encounter problems while using the phone, or if it performs 
erratically, you can consult the information in the chart below. If your 
particular problem cannot be resolved using the information in the chart, 
contact the dealer where you purchased the phone.

Poor 
reception

•

The network signal is too 

weak at your current 

location—for example, in 

a basement or near a tall 

building-because wireless 

transmissions can not 

effectively reach it. 

Move to a location where the 

network signal can be 

properly received.

•

The network is busy at 

the current time (for 

example, during peak 

times, there may be too 

much network traffic to 

handle additional calls).

Avoid using the phone at 

such times, or try again after 

waiting a short time.

•

You are too far away from 

a base station for your 

network operator.

You can request a service 

area map from your network 

operator.

Echo or noise

•

Poor network trunk quality 

on the part of your 

network operator.

Hang up the phone and dial 

again. You may be switched 

to a better-quality network 

trunk or phone line.

•

Poor local telephone line 

quality.