CALAMP WIRELESS NETWORKS INC. BDP4-EXCT769 Manual De Usuario
001-2019-500 Rev 0
Paragon4 – UHF, 700 & 800MHz User Manual
3
3.3 Service and Support
3.3.1 Product, Warranty, RMA and Contact Information
CalAmp guarantees that every DataradioParagon4 base station will be free from physical defects in ma-
terial and workmanship for one (1) year from the date of purchase when used within the limits set forth in
the Specifications section of this manual. Extended warranty plans are available.
terial and workmanship for one (1) year from the date of purchase when used within the limits set forth in
the Specifications section of this manual. Extended warranty plans are available.
If the product proves defective during the warranty period, contact CalAmp Customer Service to obtain a
Return Material Authorization (RMA).
Return Material Authorization (RMA).
3.3.1.1
RMA Request
Contact Customer Service:
CalAmp Wireless Networks
299 Johnson Avenue, Suite 110
Waseca, MN 59093-USA
phone: (1) 507.833.8819
fax: (1) 507.833.6748
Waseca, MN 59093-USA
phone: (1) 507.833.8819
fax: (1) 507.833.6748
BE SURE TO HAVE THE EQUIPMENT MODEL AND SERIAL NUMBER, AND BILLING AND
SHIPPING ADDRESSES ON HAND WHEN CALLING.
SHIPPING ADDRESSES ON HAND WHEN CALLING.
When returning a product, mark the RMA clearly on the outside of the package. Include a complete de-
scription of the problem and the name and telephone number of a contact person. RETURN REQUESTS
WILL NOT BE PROCESSED WITHOUT THIS INFORMATION.
scription of the problem and the name and telephone number of a contact person. RETURN REQUESTS
WILL NOT BE PROCESSED WITHOUT THIS INFORMATION.
For units in warranty, customers are responsible for shipping charges to CalAmp . For units returned out
of warranty, customers are responsible for all shipping charges. Return shipping instructions are the re-
sponsibility of the customer.
of warranty, customers are responsible for all shipping charges. Return shipping instructions are the re-
sponsibility of the customer.
3.3.2 Product Documentation
CalAmp reserves the right to update its products, software, or documentation without obligation to notify
any individual or entity. Product updates may result in differences between the information provided in
this manual and the product shipped. For the most current product documentation, visit
any individual or entity. Product updates may result in differences between the information provided in
this manual and the product shipped. For the most current product documentation, visit
for spec sheets.
3.3.3 Technical Support
Technical support hours: Monday to Friday 9:00 AM to 5:00 PM, Eastern Time
CalAmp Wireless Networks
6160 Peachtree Dunwoody RD., suite C-200
Atlanta, Georgia 3032
Atlanta, Georgia 3032