Crestron Electronics Inc ST-1550C Manual De Usuario
SmarTouch STS Touchpanels Crestron ST-1550 & ST-1550C
16
••
SmarTouch STS: Touchpanels
Operations Guide - DOC. 5803
SmarTouch STS Touchpanel Toubleshooting (Continued)
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Touchpanel
does not
function and
RF LED on
ST-CP
illuminates,
but COM or
IR LEDs do
not illuminate.
does not
function and
RF LED on
ST-CP
illuminates,
but COM or
IR LEDs do
not illuminate.
Touchpanel RF ID is
not set to match the RF
ID assigned in the
SmarTouch system
program.
not set to match the RF
ID assigned in the
SmarTouch system
program.
Verify that RF ID match. Refer to "Interface"
in this Operations Guide and RF ID
parameters assigned in the program.
in this Operations Guide and RF ID
parameters assigned in the program.
Touchpanel
display is
display is
Standby or power down
timeout has elapsed.
timeout has elapsed.
Touch screen to reactivate.
dark.
Power is not applied to
the touchpanel.
the touchpanel.
Verify that power is properly applied and all
connections are made.
connections are made.
Touchpanel
display is
dark or too
light.
display is
dark or too
light.
Screen brightness or
contrast is improperly
set.
contrast is improperly
set.
Hold a finger to the touchscreen for more
than 10 seconds as power is applied. The
display sets the brightness and contrast to a
safe value.
than 10 seconds as power is applied. The
display sets the brightness and contrast to a
safe value.
Touchpanel
exhibits slow
operation.
exhibits slow
operation.
Compressed graphics
take time to
decompress.
take time to
decompress.
If there are no memory problems,
decompressed graphics decrease the
drawing time of panel pages.
decompressed graphics decrease the
drawing time of panel pages.
Further Inquiries
If after reviewing this Operations Guide for the SmarTouch STS Touchpanel, you
cannot locate specific information or have questions, please take advantage of
Crestron's award winning technical support team by calling:
cannot locate specific information or have questions, please take advantage of
Crestron's award winning technical support team by calling:
•
In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +525-574-15-90.
For local support from exclusive Crestron factory-trained personnel call:
•
In Australia, call Soundcorp at +613-941-61066.
•
In New Zealand, call Amber Technologies at +649-410-8382.