VTech Telecommunications Ltd 80-7009-01 Manual De Usuario

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Appendix
Troubleshooting 
The charge light is off.
Make sure you plug the power and line cords in correctly and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. 
Allow up to one minute for the cordless handset and telephone base  
to reset.
Clean the cordless handset, charger and telephone base charging contacts 
each month with a pencil eraser or cloth.
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this service from 
your telephone service provider for this feature to work on your phone.
The caller may be calling from an area that supports caller ID.
Both your and your caller’s telephone service providers must use caller ID 
compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber 
line) through your telephone line, you must install a DSL filter between 
the telephone line cord and the telephone wall jack (pages 6-7). The filter 
prevents noise and caller ID problems resulting from DSL interference. 
Please contact your DSL service provider for more information about  
DSL filters.
System does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your 
telephone service provider. Caller ID features works only if both you and 
the caller are in areas offering caller ID service, and if both telephone 
service providers use compatible equipment.
Incomplete messages.
If a caller leaves a very long message, part of it may be lost when the 
system disconnects the call after the maximum recording time you have set.
If the caller pauses for longer than seven seconds, the system stops 
recording and disconnects the call.
If the system’s memory becomes full during a message, the system stops 
recording and disconnects the call.
If the caller’s voice is very soft, the system may stop recording and 
disconnect the call.