Compal Electronics Inc T0022100 Manual De Usuario

Appendix 

B   Troubleshooting and Support

Motion Computing M1200 and M1300 Tablet PC User Guide vii

Appendix 

B

All Motion Computing Tablet PCs have passed a rigorous series of 
performance and quality-control tests, but now and then a problem may 
occur. If you don’t see a solution among the following system and software 
issues, check the Support Options listed at the end of this chapter or go to 
our website at www.motioncomputing.com/support.

The Tablet PC won’t start when I 
slide the Power switch.

The Power switch hasn’t been 
fully engaged.

Slide and hold the Power switch 
for at least a half-second, but no 
more than three seconds.

Fully discharged battery or no 
battery and no AC power.

Connect the AC adapter to 
operate the Tablet PC and charge 
the battery.

The Tablet PC won’t shut down.

An application has locked up the 
Tablet PC.

Slide and hold the Power switch 
for at least 5 seconds to force a 
shutdown of the Tablet PC.

The Tablet PC won’t enter 
Hibernation mode.

Hibernation  isn’t enabled.

Enable Hibernation through Power 
Option Properties.

The Tablet PC won’t come out of 
Standby or Hibernation mode 
when running on battery power.

Fully discharged battery and no 
AC power.

Connect the AC adapter to 
provide power to the Tablet PC 
and charge the battery.