Toshiba TEC Corporation GN1050 Manual De Usuario
2. Appendix
GN-10
50 Operator’s Manual — Troubleshooting
49
Troubleshooting
If any error messages are displayed on the touch panel, see the following table to trou-
bleshoot the problems for the Wireless LAN.
bleshoot the problems for the Wireless LAN.
Error Message
Troubleshooting
Bad certificate
Unsupported certificate is installed. Reinstall the appro-
priate certificate. This equipment supports md5RSA
and sha1RSA certificate only.
priate certificate. This equipment supports md5RSA
and sha1RSA certificate only.
Bad record mac
SSL Key exchange failed. Turn the power OFF and
then ON to restart the equipment.
then ON to restart the equipment.
Certificate expired
The certificate has been expired. Make sure that the
time is set correctly or whether the certificate is expired.
time is set correctly or whether the certificate is expired.
Certificate revoke
The certificate has been revoked. Ask your network
administrator.
administrator.
Certificate unknown
The installed CA certificate cannot work as server certif-
icate. Make sure to install a correct CA certificate.
icate. Make sure to install a correct CA certificate.
Decompression failure
This equipment does not support the SSL compression.
Please disable the SSL compression on the RADIUS
server.
Please disable the SSL compression on the RADIUS
server.
Handshake failure
Unsupported encryption may be set on the server.
Make sure to use the supported encryption method.
Make sure to use the supported encryption method.
Illegal parameter
Unsupported version of the TLS protocol may be used.
Make sure to use the supported version of the TLS pro-
tocol.
Make sure to use the supported version of the TLS pro-
tocol.
No certificate
No certificate is installed or you do not specify the certif-
icate file name. Make sure to install the certificate and
specify the certificate file name correctly.
icate file name. Make sure to install the certificate and
specify the certificate file name correctly.
Peer error certificate
Installed CA certificate cannot verify the server certifi-
cate in the RADIUS server. Make sure to install a cor-
rect CA certificate.
cate in the RADIUS server. Make sure to install a cor-
rect CA certificate.
Peer error no certificate
The RADIUS server operates the communication with
the certificate using the TLS protocol.
the certificate using the TLS protocol.
Peer no cipher
The RADIUS server requests the unsupported encryp-
tion for this equipment.
tion for this equipment.
Peer error unsupported certificate
type
type
This equipment uses the certificate that the RADIUS
server does not support.
server does not support.
Peer unexpected message
The RADIUS server sends the message that is not TLS
standard. Confirm the settings on the RADIUS server.
standard. Confirm the settings on the RADIUS server.
Unknown remote error type
The RADIUS server sends the alert message of illegal
TLS.
TLS.
Unsupported certificate
This equipment uses the certificate that the RADIUS
server does not support.
server does not support.
Unknown ca
Installed CA certificate cannot verify the server certifi-
cate in the RADIUS server. Make sure to install a cor-
rect CA certificate.
cate in the RADIUS server. Make sure to install a cor-
rect CA certificate.
Unable to connect