Broadcast Microwave Services Inc CCII-9L Manual De Usuario

 

6051412900 Rev - 

 

23

 
The CARRY-CODER II is warranted for a 2 years period, starting from delivery date. 
 
In case of CARRY-CODER II failure, please use the following process: 
 

• 

First have a look at the troubleshooting section of this manual in order to see if an immediate solution can be found. 

• 

Before contacting BMS with questions about units, be sure to have the following information with you so we will be better 

able to help you. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• 

Contact BMS technical support. 

• 

If the technical support cannot solve the problem over the phone an RMA will be issued.  Please send the unit at your 

expense to BMS. Include all necessary explanations about the failure and mark the RMA number on the package and unit. 
Please provide a PO to authorize a $350 evaluation fee if the failure is found to not a covered under warranty.  Always use 
original packing for transport. 

• 

Warranty position will be established upon receipt of inoperative equipment.  If equipment is confirmed defective and is the 

responsibility of BMS, repair action will be initiated immediately at no expense to the customer.  When the malfunction is 
determined to be the responsibility of the user, BMS will provide a quote to repair.  Work to repair the unit will be initiated 
after confirmation with the user’s buying authority. 

• 

BMS will send back the unit at its expense via UPS ground. 

 

 

There are no user serviceable parts inside the CARRY-CODER. Opening the device without prior authorization from 
BMS will cause the warranty loss. 

 

 

 

• Customer 

Name 

 

• Contract 

Number 

 

•  BMS Model Number 

 

• Serial 

Number 

 

•  Description of problem with as much detail as possible. 

 

•  Name of person to contact who might have further information 

on the failure. 

 

•  Contact information such as phone number and/or email 

address. 

 

• Return 

Information