Polycom 2215-28454-001 Manual De Usuario

 Deployment Guide for Maximum Security Environments

26

Polycom, Inc.

Placing a Test Call

To troubleshoot any issues making video calls, call a Polycom video site to test 

your setup. A list of worldwide numbers that you can use to test your Polycom 

RealPresence Group system is available at

.

Try these best practice methods: 
• Make sure the number you dialed is correct, then try the call again. For 

example, you might need to dial 9 for an outside line or include a long 

distance access code or country code. 

• To find out if the problem exists in your system, ask the person you were 

trying to reach to call you instead. 

• Find out if the system you are calling is powered on and is functioning 

properly. 

• If you can make calls but not receive them, make sure that your system is 

configured with the correct number.

Conditions of Fielding

a

The HDX system must be incorporated in the site’s PKI. If PKI is not 

incorporated, the following findings will be included in the site’s 

architecture:
»

DSN13.17 for HDX 7000 family, HDX 4000 family, HDX 6000 

family, HDX 9000 family, and HDX 8000 family.

NET0445 for HDX 7000 family, HDX 4000 family, HDX 6000 

family, HDX 9000 family, and HDX 8000 family.

swu_startupdate.cgi

Begins the softupdate process

swu_switchmode.cgi

Switches the system to softupdate mode

swu_updaterestoreimage.cgi

Reloads the current web page

swu_updatetasks.cgi

Sets the update tasks to be performed

swu_updatetype.cgi

Sets the type of update to perform, typical or custom

updatetime.cgi

Updates the system time

whitelistupdate.cgi

Updates the Whitelist with the allowed patterns of the IP addresses

writeclosedcaption.cgi

Displays closed captioning on video screen