Spectralink 8440 2200-37179-101 Manual De Usuario

As set forth in Toshiba’s warranty regarding 3rd party products, Toshiba will provide warranty support for 
the period of warranty. As set forth in Toshiba’s Product Lifecycle Policy for 3rd party products, technical 
support is available throughout a product's lifecycle and for no more than 12 months after the product 
reaches the end of its manufacture discontinuance.

The Polycom 8400 Series is a third-party manufactured product and carries its own warranty for a period of 
12 months from the date of purchase that is independent of the Toshiba manufacturer limited warranty 
provided with our Toshiba-branded products. Dealers should check Toshiba’s FYI site for complete 
warranty information.

Note All Claims and Return Authorizations (RA) must be processed by the End User or Dealer 

representative directly with Polycom. Toshiba will no longer process the RAs for Polycom, 
SpectraLink, or 8400 series products.

Polycom requires that all Dealers (Resellers) be Certified by Polycom via Sales and Technical Training 
before a Dealer can promote, quote, sell, or support Polycom products. Furthermore, training must be 
completed in order for the Dealer to receive Technical Support directly from Polycom (see below). This 
training is provided via online modules that are required to be renewed every two (2) years in order to 
maintain Certification status. Training descriptions and links are as follows.

To get certified, the dealer must first sign up for a log in to the Polycom Resource Center at

. Once access is granted, they can then apply for product certification.

Once logged in, select the “More Info” link under the Channel Certification section. In this section, you can 
find detailed requirements for the various product certifications. To get to the application select the 
“Application and Tools” link in the left side navigation bar (Note: be sure to hold down your CTRL key even 
if you have pop up blockers disabled). A new window will open where you can then select the “Apply” link. 
Fill out the form and submit.

Once approved, the dealer will receive an email with next steps on training at Polycom University. Please 
note that the dealer will not be able to get into Polycom University until their certification application has 
been approved.

The following modules can be searched for by course number in Polycom University by clicking on Course 
Catalog, then Catalog, and then entering the course number in the search box. Polycom University is a 
separate log in and access will not be granted until the certification application has been approved.

Sales Training Module for Wireless Certification is 3549

Sales Training Module for VoIP Certification is 1538

Technical Training Module for Wireless Certification is 7778

Technical Training Module for VoIP Certification is 1539