Philips Smart All-in-One S221C3ANW S221C3ANW/00 Manual De Usuario

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8. Troubleshooting & FAQs
Horizontal flicker appears
•  Adjust the image using the “Auto” function 
in OSD Main Controls. 
•  Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Image appears blurred, indistinct or too dark
•  Adjust the contrast and brightness on 
On-Screen Display.
An "after-image", "burn-in" or "ghost image" 
remains after the power has been turned off.
•  Uninterrupted display of still or static 
images over an extended period may cause 
"burn in", also known as "after-imaging " 
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a 
well-known phenomenon in LCD panel 
technology. In most cases, the "burned in" 
or "after-imaging" or "ghost imaging" will 
disappear gradually over a period of time 
after the power has been switched off. 
•  Always activate a moving screen saver 
program when you leave your monitor 
unattended. 
•  Always activate a periodic screen refresh 
application if your SMART All-in-One will 
display unchanging static content.
•  Failure to activate a screen saver, or a 
periodic screen refresh application may 
result in severe “burn-in” or “after-image” 
or “ghost image” symptoms that will not 
disappear and cannot be repaired. The 
damage mentioned above is not covered 
under your warranty.
Image appears distorted. Text is fuzzy or 
blurred. 
•  Set the PC’s display resolution to the same 
mode as monitor’s recommended screen 
native resolution.
Green, red, blue, dark, and white dots appears 
on the screen
•  The remaining dots are normal 
characteristic of the liquid crystal used in 
today’s technology, Please refer the pixel 
policy for more detail.
The "power on" light is too strong and is 
disturbing 
•  You can adjust “power on” light using the 
power LED Setup in OSD main Controls.
For further assistance, refer to the Consumer 
Information Centers list and contact Philips 
customer service representative.
8.2  General FAQs
Q1: 
 When I install my monitor what should 
I do if the screen shows 'Cannot 
display this video mode'?
Ans.:   Recommended resolution for this 
monitor: 1920x1080@60Hz.
•  Unplug all cables, then connect your PC to 
the monitor that you used previously. 
•  In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel 
Window, select the Display icon. Inside the 
Display Control Panel, select the 'Settings' 
tab. Under the setting tab, in box labelled 
'desktop area', move the sidebar to 
1920x1080 pixels.
•  Open 'Advanced Properties' and set the 
Refresh Rate to 60Hz, then click OK. 
•  Restart your computer and repeat step 
2 and 3 to verify that your PC is set at 
1920x1080@60Hz. 
•  Shut down your computer, disconnect your 
old monitor and reconnect your Philips 
SMART All-in-One.