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messaging on a single platform. Previously, organizations needed one hardware server for each
application. Consolidating applications on a single server makes the Cisco Unified
Communications Manager Business Edition a cost-effective solution by eliminating the need to
have multiple hardware servers to run each application. It also dramatically simplifies the
installation, support, and ongoing management of the system, thereby reducing the total cost of
ownership (TCO). With the Cisco Unified Communications Manager Business Edition, medium-
sized businesses can now more easily afford to bring enterprise-class Cisco Unified
Communications features and applications to their headquarters and branch locations.
The Cisco Unified Communications Manager Business Edition consists of the following core
components:
●
Cisco Unified Communications Manager 6.0 with integrated mobility features
●
Cisco Unity Connection 2.0
●
Cisco MCS 7828 Media Convergence Server
Cisco Unified Communications Manager Business Edition is based on the Cisco Unified
Communications Linux-based appliance platform introduced with Cisco Unified Communications
Manager Release 5.0. The Cisco Unified Communications Manager Business Edition supports the
world-class Cisco Unified Communications Manager call processing function and Cisco Unity
Connection messaging. The applications are preloaded on the highly reliable 1 rack-unit-high
Cisco Media Convergence Server platform. The software preloaded on the server consists of a
single firmware image that includes the underlying OS as well as the call processing and
messaging applications. By using a common set of system management and serviceability tools
across the OS and multiple applications, the Cisco Unified Communications Manager Business
Edition is designed to provide a consistent experience and to streamline the ongoing management
and operation of a Cisco Unified Communication solution.
Cisco Unified Communications Manager Release 6.0 software is the call-processing component of
the Cisco Unified Communications Manager Business Edition. Cisco Unified Communications
Manager extends telephony features and capabilities to packet telephony network devices such as
IP phones, media processing devices, voice-over-IP (VoIP) gateways, and multimedia
applications. Additional services such as multimedia conferencing, collaborative contact centers,
and interactive multimedia response systems are made possible through Cisco Unified
Communications Manager open telephony APIs. Cisco Unified Communications Manager has a
suite of integrated voice applications and utilities, including the Cisco Unified Communications
Manager Attendant Console, an impromptu conferencing application, the Cisco Unified
Communications Manager Bulk Administration Tool, the Cisco Unified Communications Manager
CDR Analysis and Reporting Tool, the Cisco Unified Communications Manager Real-Time
Monitoring Tool, and the Cisco Unified Communications Manager Assistant application.
In addition to the standard call processing features, Cisco Unified Communications Manager
software also provides features that improve the productivity of mobile employees, including Cisco
Unified Mobility, which provides a single business voice mailbox and a single-number reach
application that intelligently manages, filters, routes, and places calls between a worker's IP phone
and remote mobile phone.
Cisco Unity Connection Release 2.0 is the messaging component of the Cisco Unified
Communications Manager Business Edition. Cisco Unity Connection transparently integrates