HP ENVY 4500 A9T80B#BHC Manual De Usuario

If you are unable to print:
1.  Make sure the cable connections are secure.
2.  Make sure the printer is powered on. The On button will be lit white.
3.  Check the wireless status light to make sure your printer is connected to a network. 

 

• Solid blue light indicates that wireless connection has been established and you can print.

 

• Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your 

printer is within the range of a wireless signal.

 

• Fast blinking light indicates wireless error. Refer to the message on the printer display. 

 

• If wireless is turned off, the wireless light is off. 

Visit the HP Diagnostic Tools website at 

www.hp.com/go/tools to download free diagnostic utilities (tools) that 

you can use to fix common printer problems.

 

• Windows 8: Point to or tap the upper-right corner 

of the screen to open the Charms bar, click the 
Settings icon, click or tap Control Panel, and then 
click or tap 

View devices and printers.

 

• Windows 7: From the Windows Start menu, click 

Devices and Printers.

 

• Windows Vista: On the Windows taskbar, click 

Start, click Control Panel, and then click Printer.

 

• Windows XP: On the Windows taskbar, click Start, 

click 

Control Panel, and then click Printers and 

Faxes.

If you are still unable to print, uninstall and reinstall 
the software:
Note: The uninstaller removes all of the HP software 
components that are specific to the device. It does not 
remove components that are shared by other products 
or programs.
To uninstall the software:
1.  Disconnect the HP printer from your computer.
2.  Open the Applications: Hewlett-Packard folder.
3.  Double-click HP Uninstaller. Follow the on-screen 

instructions.

Check your print queue:
1.  In System Preferences, click Print & Scan (Print & Fax 

in OS X v10.6).

2.  Click Open Print Queue.
3.  Click a print job to select it.
4.  Use the following buttons to manage the print job:

 

• Delete: Cancel the selected print job.

 

• Resume: Continue a paused print job.

5.  If you made any changes, try to print again.
Restart and reset:
1.  Restart the computer.
2.  Reset the printer.

a.  Turn off the printer and unplug the power cord.
b.  Wait a minute, then plug the power cord back in 

and turn on the printer.

Windows XP, Windows Vista, Windows 7 and 
Windows 8 are U.S. registered trademarks of 
Microsoft Corporation.

Make sure that your printer has a check mark in the 
circle next to it. If your printer is not selected as the 
default printer, right-click the printer icon and choose 
Set as Default Printer from the menu.
If you are still unable to print, or the software 
installation fails:
1.  Remove the CD from the CD/DVD drive, and then 

disconnect the USB cable from the computer.

2.  Restart the computer.
3.  Insert the printer software CD in the CD/DVD drive, 

then follow the on-screen instructions to install the 
printer software. Do not connect the USB cable until 
you are told to do so.

4.  After the installation finishes, restart the computer.

To install the software:
1.  Connect the USB cable.
2.  Insert the HP software CD into your computer’s  

CD/DVD drive.

3.  On the desktop, open the CD and then double-click 

HP Installer.

4.  Follow the on-screen and the printed setup 

instructions that came with the HP printer.