DELL E2313H 905-XT168-UK Hoja De Datos

Problem  

The printer dials a number, but the 

The other fax machine may be turned off, out of paper, or cannot answer incoming 

connection with another fax machine fails.  calls. Speak with the other machine operator and ask her/him to sort out the 

problem. 

Documents are not stored in the memory.   There may not be enough memory to store the document. If the display shows a 

MFP Memory Full

message, delete any documents you no longer need from 

the memory and then restore the document, or wait for the job in progress (e.g., a 

fax transmission or reception) to complete. 

Blank areas appear at the bottom of each 

You may have chosen the wrong paper settings in the user option setting. See 

page or on other pages, with a small strip of  "Print Media Guidelines."  

text at the top.  
The printer will not send or receive faxes.  

Ensure that the country code is set correctly. Press the 

(Information) button 

and tap the 

Tools

 tab→tap 

Admin Settings

→ 

Fax Settings

→

Fax Line Settings

→

Country

. 

Check the dialing type for Tone or Pulse. 
Check that the cables are connected properly. 
If the telephone line cord is connected to the printer via any device such as an 

answering machine and a computer, remove the device and directly connect the 

telephone line cord to the printer. 
Ensure that 

Junk Fax Setup

 is set to 

off

. 

An error often occurs during a fax 

Reduce the modem speed. Press the 

(Information) button and tap the 

transmission or reception. 

Tools

tab→tap 

Admin Settings

→

Fax Settings

→ 

Transmission Defaults

→

Modem Speed

. 

The printer receive faxes, but it does not 

Check the toner level. 

print. 

Ensure that there is paper in the paper tray. 
Ensure that 

Sent Fax Forward

 is set to 

off

. 

Check whether the printer is in the secure receiving mode. If this mode is turned 

on, enter the correct password or turn off this mode to print faxes in memory. 

Scanning Problems  

The scanner does not work. 

Ensure that you place the document to be scanned facing down from the 

document glass, or facing up in the DADF. 
There may not be enough available memory to hold the document you want to 

scan. Lower the scan resolution rate and then try scanning again. 
Check that the USB or Ethernet cable is connected properly. 
Ensure that the USB or Ethernet cable is not defective. Switch the cable with a 

known good cable. If necessary, replace the cable. 
If using the network TWAIN or Windows Image Acquisition (WIA) driver, check 

that the Ethernet cable is connected properly and the IP address of the printer is 

set correctly. To check the IP address, see "Verifying the IP Settings." 
Check that the scanner is configured correctly. Check the application you want to 

use to make certain that the scanner job is being sent to the correct port. 

Troubleshooting Guide