DELL E2313H 905-XT168-UK Hoja De Datos

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Digital Certificate Problems  
Symptom 
Cause 
Action 
The certificate import button is 
SSL communication is disabled. 
Create a self-signed certificate and enable SSL. 
disabled. 
The certificate details button is 
disabled. 
The certificate cannot be imported.  The time setting is incorrect. 
Confirm validity period of the certificate as well as 
the time setting of the device. 
The certificate file is incorrect. 
Confirm whether the password is correct. 
Confirm whether the file type is PKCS#7/#12 or 
x509CACert (extension: p7b/p12/pfx/cer/crt). 
Confirm whether the attribute information (key 
Usage/Extended key usage) of the certificate to be 
imported is set correctly. 
The browser is incorrect. 
Use Internet Explorer. 
016-404 is displayed when trying to  The certificate data stored in 
Import the certificate and enable the security 
use security functions that require 
internal memory is either deleted, 
settings again. 
certificates. 
corrupt, or is not readable. 
A certificate cannot be set with 
The validity period is invalid. 
The validity period of the certificate is invalid. 
"Certificate Details". 
Confirm whether the time setting of the machine is 
correct, and whether the validity period of the 
certificate has expired. 
The certificate path is invalid. 
The certificate chain (path validation) of the 
imported certificate may not be correctly validated. 
Confirm whether all of the high-level certificates 
(Trusted/Intermediate) have been imported and are 
not deleted, and whether the validity period has 
expired. 
Although a certificate was imported,  The type of the certificate is 
To import a certificate for use with the device (own 
it is not displayed when selecting 
incorrect. 
device), import the secret key and a certificate of 
with "Local Device". 
the PKCS#12 (p12/pfx) format as a pair. 
Server validation is not operating 
The certificate chain is incorrect 
Although importing a root certificate (Trusted) to 
correctly. 
when importing. 
use for server authentication, an Intermediate 
certificate may be required when validating the 
path. 
When executing a certificate file with the 
certification authority, create the certificate with a 
format including all paths and then import that 
certificate. 
Digital Signature cannot be selected  The certificate cannot be associated.  Either the certificate has not been imported or the 
with the IPsec setting.  
certificate has not been associated for use with 
Digital Signature of IPsec. Refer to "Setting the 
set a certificate of IPsec. 
Troubleshooting Guide 
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