HP LaserJet 9050 MFP Q3728A#430 Prospecto
Los códigos de productos
Q3728A#430
3
ppm in color). It also has a 10-inch color touch screen
control panel featuring live-action video and step-by-
step instructions to lead users toward a resolution of
jams and other simple self maintenance issues. “We
have a four-hour service-level agreement on repairs
there,” Barlett explains “If we do have an issue, the
equipment is up and running quickly, so it allows us to
maintain the high ratio of users to machines.”
control panel featuring live-action video and step-by-
step instructions to lead users toward a resolution of
jams and other simple self maintenance issues. “We
have a four-hour service-level agreement on repairs
there,” Barlett explains “If we do have an issue, the
equipment is up and running quickly, so it allows us to
maintain the high ratio of users to machines.”
Embarq leases all its output devices, and Hall’s team
has standardized on three-year leases. “Five-year
leases are typical with copier companies. But the
technology changes and prices typically go down,”
she notes. “With a longer lease, you don’t save
anything in the monthly cost, but you lose the ability to
upgrade your fleet to take advantage of increased
productivity and lower prices.”
has standardized on three-year leases. “Five-year
leases are typical with copier companies. But the
technology changes and prices typically go down,”
she notes. “With a longer lease, you don’t save
anything in the monthly cost, but you lose the ability to
upgrade your fleet to take advantage of increased
productivity and lower prices.”
“With shorter leases and standardizing on HP printers
and MFPs, we have very high reliability built into our
system,” Hall says. “You can hardly go wrong when
you give employees reliable equipment that meets all
their needs.”
and MFPs, we have very high reliability built into our
system,” Hall says. “You can hardly go wrong when
you give employees reliable equipment that meets all
their needs.”
Embarq uses HP Financial Services to lease their
devices and the results have been positive. Hall adds
that Embarq’s account manager is “extremely
professional and provides excellent service.”
devices and the results have been positive. Hall adds
that Embarq’s account manager is “extremely
professional and provides excellent service.”
Embarq also takes advantage of the online ordering
options of HP Direct. HP Direct allows Embarq to see
MFP orders online and get the serial number and asset
tag numbers prior to receiving the device. This speeds
up the installation process because the asset can
already be in their system. “HP Direct is extremely
convenient and easy to use, “Hall says. “No other MFP
options of HP Direct. HP Direct allows Embarq to see
MFP orders online and get the serial number and asset
tag numbers prior to receiving the device. This speeds
up the installation process because the asset can
already be in their system. “HP Direct is extremely
convenient and easy to use, “Hall says. “No other MFP
supplier that we have used in the past has been able
to provide timely, accurate ordering and shipping
information to us the way HP does.”
to provide timely, accurate ordering and shipping
information to us the way HP does.”
Managed Print Services
In and around its Kansas City headquarters, the
company turns to Mid-America Peripherals, an HP
partner, for maintenance and repair support. In many
other locations, the company uses HP Managed Print
Services to acquire and support MFPs, and to keep
them supplied.
In and around its Kansas City headquarters, the
company turns to Mid-America Peripherals, an HP
partner, for maintenance and repair support. In many
other locations, the company uses HP Managed Print
Services to acquire and support MFPs, and to keep
them supplied.
MPS simplifies management of output devices by
consolidating all the costs—lease, supplies and
support—into a single monthly payment.
consolidating all the costs—lease, supplies and
support—into a single monthly payment.
Included in the service is automated cartridge re-
ordering. An alert is issued by a software program
whenever a machine gets down to a print cartridge
level of 20 percent. That generates an automatic re-
order. The order includes a “ship to” address of the
machine itself with the address, floor, and location on
the floor. “So when a MFP is ready for a replacement
cartridge, users don’t have to send a ticket to the help
desk. The new cartridge is there waiting for them. And
people are used to installing HP cartridges anyway, so
someone there is always willing to install it.”
ordering. An alert is issued by a software program
whenever a machine gets down to a print cartridge
level of 20 percent. That generates an automatic re-
order. The order includes a “ship to” address of the
machine itself with the address, floor, and location on
the floor. “So when a MFP is ready for a replacement
cartridge, users don’t have to send a ticket to the help
desk. The new cartridge is there waiting for them. And
people are used to installing HP cartridges anyway, so
someone there is always willing to install it.”
An added bonus: The department avoids the $21
internal charge for the IT staff to handle a help desk
call and trouble ticket.
internal charge for the IT staff to handle a help desk
call and trouble ticket.
In addition, Mid-America Peripherals uses HP Web
Jetadmin to send toner alerts for the HP printers and
those MFPs not on MPS. Web Jetadmin software
provides the output management team with monthly
reports on output volumes and other usage; and allows
Jetadmin to send toner alerts for the HP printers and
those MFPs not on MPS. Web Jetadmin software
provides the output management team with monthly
reports on output volumes and other usage; and allows
Primary applications
Printing, copying, scanning, faxing
Printing, copying, scanning, faxing
Primary hardware
• HP LaserJet 9050mfp
• HP LaserJet 9050mfp
• HP LaserJet 4345mfp
• HP LaserJet 5035mfp, 3035mfp
• HP LaserJet M2727nf MFP
• HP Color LaserJet CM4730mfp
• HP CM8060 Color MFP with Edgeline Technology
Primary software
• HP Web Jetadmin software
• HP Web Jetadmin software
HP Services
• HP Managed Print Services
• HP Managed Print Services
• HP Financial Services
• HP Direct
Customer solution at a glance