HP ProLiant DL380 G5 470064-921 Manual De Usuario
Los códigos de productos
470064-921
Warranty
Warranty
Warranty
Warranty
All DL380 G5 Storage Servers come with a standard 3-3-3 warranty (3 years parts exchange, 3 years
labor and 3 years onsite next business day response)
labor and 3 years onsite next business day response)
Services Included with the
Services Included with the
Services Included with the
Services Included with the
Product
Product
Product
Product
Product
One year of HP Software Support, standard 9x5 business hours (software technical support and software
product and documentation updates).
product and documentation updates).
Service and Support
Service and Support
Service and Support
Service and Support
Upgrade options
Upgrade options
Upgrade options
Upgrade options
Upgrade options
Response - Upgrade on-site response from next business day to same day 4-hours
Coverage - Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
Duration - Select duration of coverage for a minimum period of 1year or multiple years
Coverage - Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
Duration - Select duration of coverage for a minimum period of 1year or multiple years
HP offers a portfolio of services ranging from Storage Design and Architecture that provides a complete
multi-site design and implementation, to various levels of on-going maintenance support. Additionally
the basic warranty service can be enhanced and/or HP Installation services can be purchased.
Specifically HP Care Pack services include
multi-site design and implementation, to various levels of on-going maintenance support. Additionally
the basic warranty service can be enhanced and/or HP Installation services can be purchased.
Specifically HP Care Pack services include
Product number(s)
Product number(s)
Product number(s)
Product number(s) Care Pack
Care Pack
Care Pack
Care Pack
Duration
Duration
Duration
Duration
Commercial
Commercial
Commercial
Commercial
reseller channels
reseller channels
reseller channels
reseller channels
Direct & Enterprise
Direct & Enterprise
Direct & Enterprise
Direct & Enterprise
channels
channels
channels
channels
AG815B
AG816B
AG816B
HP Software
Support for Storage,
9 x 5
Support for Storage,
9 x 5
1 year
Bundled
Bundled
3 years
n/a
HA106A3 - 84N
4 years
n/a
HA106A4 - 84N
5 years
n/a
HA106A5 - 84N
HP Software
Support for Storage,
24 x 7
Support for Storage,
24 x 7
1 year
n/a
HA107A1 - 84N
3 years
n/a
HA107A3 - 84N
4 years
n/a
HA107A4 - 84N
5 years
n/a
HA107A5 - 84N
Support Plus for
Storage
Storage
1 year
UD572E
HA109A1 - 84N
3 years
UD574E
HA109A3 - 84N
4 years
n/a
HA109A4 - 84N
5 years
n/a
HA109A5 - 84N
Post Warranty
UL100PE
n/a
Support Plus 24 for
Storage
Storage
1 year
UD573E
HA110A1 - 84N
3 years
UD575E
HA110A3 - 84N
4 years
n/a
HA110A4 - 84N
5 years
n/a
HA110A5 - 84N
Post Warranty
UL101PE
n/a
Proactive 24 (P24)
1 year
n/a
HA111A1 - 84N
3 years
n/a
HA111A3 - 84N
4 years
n/a
HA111A4 - 84N
5 years
n/a
HA111A5 - 84N
Critical Support
(CS)
(CS)
1 year
n/a
HA112A1 - 84N
3 years
n/a
HA112A3 - 84N
4 years
n/a
HA112A4 - 84N
5 years
n/a
HA112A5 - 84N
QuickSpecs
HP ProLiant DL380 G5 Storage Server
HP ProLiant DL380 G5 Storage Server
HP ProLiant DL380 G5 Storage Server
HP ProLiant DL380 G5 Storage Server
Service and Support, HP Care Pack, and Warranty Information
DA - 12559 EMEA — Version 20 — November 17, 2008
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