IBM TIVOLI ADSTAR 5697-VM3 Manual De Usuario

3.0 Program Support

This section describes the IBM support available for Tivoli ADSM for VM.

3.1 Preventive Service Planning

Before installing Tivoli ADSM for VM, check with your IBM Support Center or use IBMLink

 (ServiceLink)

to see whether there is additional Preventive Service Planning (PSP) information. To obtain this
information, specify the following UPGRADE and SUBSET values:

3.2 Statement of Support Procedures

Report any difficulties you have using this program to your IBM Support Center. If an APAR is required,
the Support Center will provide the address to which any needed documentation can be sent.

Figure 7 identifies the component ID (COMPID), Retain Release and Field Engineering Service Number
(FESN) for Tivoli ADSM for VM.

Figure 6. PSP Upgrade and Subset ID

Retain

Upgrade

Subset

COMPID

Release

565511901

A31

ADSM312

ADSMVM/SES

565511901

A31

ADSM312

yynnRSU

565511901

A31

ADSM312

RSU-BY-LVL

565511901

A31

ADSM312

RSU-BY-APAR

565511901

A31

ADSM312

RSU-BY-PTF

Figure 7. Component IDs

Retain

Component Name

FESN

COMPID

Release

565511901

A31

Tivoli ADSM for VM 3.1.2

0402385