Philips HD8745/47 Manual De Usuario

39

This chapter summarizes the most common problems you could encoun-

ter with your machine. If you are unable to solve the problem with the 

information below, visit www.philips.com/support for a list of frequently 

asked questions or contact the Philips Saeco hotline in your country. You 

find its contact details in the warranty booklet bypacked separately or on 

The machine does not turn 

on.

The machine is not connected to 

the power source.

Connect the machine to the power 

source.

The coffee is not hot enough. The cups are cold.

Preheat the cups with hot water.

Hot water or steam is not 

dispensed.

The hole of the hot water/steam 

wand is clogged.

Clean the hole of the hot water/

steam wand using a pin.

Make sure that the machine is 

turned off and has cooled down 

before performing this operation.

Pannarello is dirty (if supplied).

Clean the Pannarello.

The espresso does not have 

enough crema (see note).

The coffee blend is unsuitable, 

the coffee is not freshly roasted or 

the grind is too coarse.

Change coffee blend or adjust the 

ceramic coffee grinder as explained 

in section “How to adjust the ce-

ramic coffee grinder”.

The machine takes a long 

time to warm up or the 

amount of water dispensed 

from the hot water/steam 

wand is too small

The machine’s water circuit is 

clogged by limescale build-up.

Descale the machine.

The brew group cannot be 

removed.

The brew group is out of place.

Turn the machine on. Close the ser-

vice door. The brew group automati-

cally returns to the correct position.

The coffee grounds drawer is 

inserted.

Remove the coffee grounds drawer, 

thereafter remove the brew group.

The machine grinds the 

coffee beans but no coffee 

comes out (see note). 

The brew group is dirty.

Clean the brew group (section 

“Weekly Cleaning of the Brew 

Group”).

The water circuit is not primed.

Fill the water tank with fresh water 

and dispense hot water.

This may sometimes occur when 

the machine is automatically 

adjusting the dose.

Brew a few espressos as described in 

the section “Saeco Adapting System”.

The dispensing spout is dirty.

Clean the dispensing spout.