Trend Micro HOME NETWORK 1.1 Manual De Usuario
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Chapter 6
Getting Support
This chapter has the following sections:
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Help with Home Network Security Services
Trend Micro provides the following free support resources for Home Network Security
Services users:
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Services users:
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Online help. To access online help from any dashboard screen, click the
icon.
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User's Guide. To download the latest version of this User’s Guide, click the link on the
dashboard's Service Summary screen.
dashboard's Service Summary screen.
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Knowledge Base. On the dashboard's Service Summary screen, click Search our
Knowledge Base. On the Knowledge Base page, select "Search by Product". In the
product list, click Home Network Security.
Knowledge Base. On the Knowledge Base page, select "Search by Product". In the
product list, click Home Network Security.
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Frequently Asked Questions (FAQs). On the Service Summary screen, click FAQ. On the
FAQ page, click Home Network Security.
FAQ page, click Home Network Security.
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Home Network Security support portal. This site contains links to all available Home
Network Security Services support information. To access the support portal, visit
Network Security Services support information. To access the support portal, visit
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Home Network Security technical support hotline. Send technical support questions to
tmss@support.trendmicro.com. In the United States, call the support team toll-free at
1-866-787-TMSS (1-866-787-8677).
tmss@support.trendmicro.com. In the United States, call the support team toll-free at
1-866-787-TMSS (1-866-787-8677).
Note:
For information on configuring your router, consult the documentation that came with your
router or visit the manufacturer’s Web site.
router or visit the manufacturer’s Web site.