Motion CL900 FWS-001 Manual De Usuario

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Chapter 4
Troubleshooting and FAQs
Troubleshooting
Audio problems
No sound is coming from the built-in speaker
Ensure that nothing is connected to the audio in/out jack. Connecting headphones or 
external speakers disables the built-in speaker.
The volume may be set too low or muted. You can use Motion Dashboard to increase the 
volume or turn mute off. Open 
, then tap Audio and move the slider 
to the desired volume.
No sound is coming from the built-in speaker or external speakers
The volume may be set too low or muted. You can use Motion Dashboard to increase the 
volume or turn mute off. Open 
, then tap Audio and move the slider 
to the desired volume.
The integrated audio components may have been overwritten. If you install a third-party 
audio device (such as a USB or Bluetooth device), the integrated audio may stop 
working. If this happens, reinstall the audio drivers. After you install these, if you still have 
problems recording, contact your system administrator or service provider.
Motion QuickNav problems
Motion QuickNav doesn’t respond
Try to focus on another application then return to Motion QuickNav. 
Close Motion QuickNav from the notification area: tap and hold the Motion QuickNav 
icon 
 and select Exit
If it still isn’t responding, the Motion QuickNav process may have hung. Press 
Ctrl+Alt+Delete, tap Start Task Manager, tap the Processes tab, select DialKeys.exe 
then End Process.
Photos are backward (display mirror image)
Set the camera rotation to Flip X. Open the Motion QuickNav tool bar then tap the 
camera icon 
, tap Options icon 
, tap the Camera tab, tap the Camera tab then 
under Rotation, select Rotate 180 & Flip X.
Camera makes a whirring sound and doesn’t take a photo
You may be covering up the camera lens. 
This can occur if you take many photos in sequence. Wait a few seconds before taking 
another photo. If that doesn’t work, close the viewfinder and reopen it. 
Barcode scanner is slow
Remove any codes that you don’t use. Tap the barcode scanner then tap the Options 
icon 
 and disable the codes that you don’t use.
Lower the resolution, however, this affects accuracy. Tap the Options icon 
 and 
select a lower resolution.