Livescribe PULSE Manual De Usuario

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Pulse
TM
 Smartpen User Manual 
 
Chat 
Chat via instant message with a friendly Livescribe customer support specialist. 
Phone  
1-877-SCRIBE9 (877-727-4239)  
 
Returns 
Items purchased directly from Livescribe 
Items purchased directly from Livescribe will have the following return timeframe to qualify for a 
refund. Items returned after this timeframe will not be accepted or credited: 
 
Hardware: 30 days. 
Software: 15 days. 
Accessories: 30 days. 
3
rd
 party: 15 days 
 
Returned item refund 
Purchased directly from Livescribe 
Livescribe will refund the full amount paid minus shipping on any item(s) returned within the 
allowable time. The customer must contact Customer Service for a Returned Material 
Authorization (RMA) number and is responsible for the original shipping and the return shipping 
fees.  
 
A returned item must be returned in like-new condition with all the original components and 
packaging. Credits are issued once the item(s) have been received and verified. 
Purchased from 3rd party 
The time period is based on sales agreement and 3
rd
 party policy.