Infinite Peripherals PP55 Manual De Usuario

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Infinite Peripherals, Inc.  
 
Page 
25
 
www.ipcprint.com 
PP-55 User’s Manual v4.01 for Pocket PC 
Troubleshooting 
 
If you’re having a printing problem refer to the table below for possible causes. 
 
Item 
Problem 
Possible Cause 
Thermal media is specially coated 
on outside of roll. Remove paper 
roll and reload properly.  See 
section “Loading Paper” for details 
on loading paper. 
Paper feeds after issuing a print 
job but no printed text visible on 
paper. 
Paper cover not installed properly. 
See section “Loading Paper” for 
details on replacing paper cover. 
Printer out of paper. 
On-line LED blinks fast  
continuously. 
Paper not properly loaded.  See 
section “Loading Paper” for details 
on loading paper. 
Battery voltage low.  See section 
on charging battery pack. 
Text and/or graphics are printed 
very light. 
Thermal media not imaging 
correctly. Verify that you are using 
the recommended thermal media. 
Strange characters are printed 
when printing. 
Battery voltage low.  See section 
on charging battery pack. 
On-line LED always solid RED 
Battery voltage low.  See section 
on charging battery pack. 
Printer stops responding to print 
and paper feed commands. 
Remove battery for 5 seconds and 
reconnect battery. 
Printing is light or missing only on 
half of the print width. 
Paper cover not properly installed. 
See section on loading paper. 
 
Mechanism jarred loose. Contact 
technical support. 
Table 11