Hypercom ICE 5500 Manual De Usuario

Before Loading or Initializing a Terminal

The following messages appear before you load or install a terminal.

Please Initialize or Call Help (FE)

Format Error (FE) indicates the terminal is in Boot mode and requires an initialization, or personality, 
load.

Please Initialize or Call Help (PE)

Program Error (PE) indicates the terminal requires a full program load and an initialization. After the 
program load is complete, initialize the terminal.

Host Messages

The terminal displays messages it receives directly from the host. These messages may very 
depending on the host.

To verify that the terminal receives a host message and not a terminal message:

n

Turn on enhanced dialing.

n

If the terminal displays Processing Now and appears to be inactive, the message is likely to 
be a terminal message.

Typically the host transmits response codes that cause the terminal to display appropriate stored 
messages.

&DOO+HOS²;; indicates an abnormal condition that requires a transaction retry or a call to the Help 
Desk for assistance. The two-character error code indicates the type of error condition.