HP C4380-90100 Manual De Usuario

Descargar
Página de 188
Symantec Service and Support Solutions
B-17
A
p
p
e
n
d
ix
 B
: C
u
st
o
m
e
S
u
p
p
o
rt
Symantec Service and Support Solutions
Symantec is committed to excellent service worldwide. Our goal is to 
provide you with professional assistance in the use of our software and 
services, wherever you are located.
Technical Support and Customer Service solutions vary by country. If you 
have questions about the services described below, please refer to the 
section “Worldwide Service and Support” at the end of this section.
Virus definitions update disk
If you don’t have a modem to obtain virus definitions files using the 
Internet, Compuserve, America Online, or the Symantec BBS, you can 
order regular updates from Symantec to arrive by mail. This service 
requires a fee.
To order, do one of the following:
In the United States, call (800) 441-7234.
Outside the United States, contact your local Symantec office or 
representative.
Technical support
Symantec offers an array of technical support options designed for your 
individual needs to help you get the most out of your software 
investment.
World Wide Web
The Symantec World Wide Web site (http://service.symantec.com) is the 
doorway to a set of online technical support solutions where you will 
find the following services:
Interactive problem solver: Symantec’s online interactive problem 
solver (known as the Support Genie) helps you solve problems and 
answer questions about many Symantec products.
Product knowledgebases: Product knowledgebases enable you to 
search thousands of documents used by Symantec Support 
Technicians to answer customer questions.