Cisco Systems 1.4 Manual De Usuario
1-6
Cisco Personal Assistant 1.4 Installation and Administration Guide
OL-4590-03
Chapter 1 Planning for Personal Assistant
Understanding Personal Assistant
illustrates the connection of Personal Assistant to the IP telephony network.
Figure 1-1
Personal Assistant in the IP Telephony Network
further describes the components of the IP telephony network that are critical to using
Personal Assistant. For information on supported software versions, refer to the
section of the Release Notes for Personal Assistant Version 1.4. The release notes are
available at
Personal Assistant
server clusters
Cisco CallManager
Cisco Unity
Microsoft
Exchange
SMTP paging
server
LDAP
directory
Ethernet
Gateway
51292
PSTN
Personal Assistant and the target system require configuration
Only Personal Assistant requires configuration
Communication is two way
Communication is one way
Table 1-1
Software Requirements for Using Personal Assistant
System
Usage
Call intercepting
Cisco CallManager sends incoming calls to Personal Assistant for processing.
Personal Assistant uses Cisco CallManager to connect Personal Assistant users
to dialed numbers.
Personal Assistant uses Cisco CallManager to connect Personal Assistant users
to dialed numbers.
LDAP directory
The LDAP directory contains corporate and personal directories, with names,
phone numbers, e-mail addresses, and so on. Personal Assistant uses the
directory to look up numbers when a Personal Assistant user requests that
Personal Assistant dial a number.
phone numbers, e-mail addresses, and so on. Personal Assistant uses the
directory to look up numbers when a Personal Assistant user requests that
Personal Assistant dial a number.
Voice mail
Personal Assistant connects users to their voice mailboxes, and sends incoming
calls to voice mail when a call routing rule of a Personal Assistant user indicates
that a call should be directed to voice mail.
calls to voice mail when a call routing rule of a Personal Assistant user indicates
that a call should be directed to voice mail.
With Cisco Unity systems, Personal Assistant can only work with the G.711
Mu-Law wave file record format.
Mu-Law wave file record format.
With Octel systems, Personal Assistant can only redirect calls to the system.
Users cannot browse Octel voice mail from within Personal Assistant.
Users cannot browse Octel voice mail from within Personal Assistant.